Amazon Echo

FAQs about using the Amazon Echo devices with your mysolarZero system.

When will I receive the Amazon Echo Show 5?

The solarcity installer will give you your Amazon Echo Show 5 on installation day if you have chosen broadband from the start of your journey. If you upgrade to broadband during your service journey with us then you will be sent the device via courier. Expect to receive it within 2 weeks of adding broadband onto your service.

Will the Amazon Echo Show 5 work in a power cut?

If the socket that the Amazon Echo Show 5 is powered from is wired to the back up circuit then it will continue to work, so long as you also have internet. Their could be a delay of up to five minutes between a power cut and this powering up.

When will I be able to ask Amazon Alexa about my solarZero service?

This is currently in development and we hope to release it towards the end of 2019.

What if I don’t want to use the Amazon Echo Show 5 in my home?

It’s up to you how you use it, if you would like to give it away to friends or family you can do this.

What are the other features of the Amazon Echo Show 5?

The Echo Show 5 has a range of features that you can use to fit your life: Look up recipes Connect with video calling and messaging Catch up on the news from the day as well as sporting highlights Have fun with kids with song lyrics coming up on screen as music plays Manage any other compatible smart devices that you have with Amazon Echo Show 5

What is the warranty of the Amazon Echo Show 5?

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solarcity is the nation’s leading solar energy services company. Over the past 35+ years it has put more solar systems on Kiwi homes and businesses than any other company. It was the first solar company in the world to achieve carboNZero certification and is still the only solar energy services business in NZ with that green credential. solarcity is one of the fastest growing green companies in New Zealand and is one of the Government’s Focus 500 companies that are targeted to contribute significant benefits to the New Zealand economy.

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