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FAQS: solarZero Price Protection

Why does it show 11c/kWh and 13c/kWh on my power bill when it should be 8c/kWh?

Your Ecotricity or Pulse Energy invoice will show a price protection cap 8c/kWh on the net price of energy (plus applicable lines or network charges and GST) on the front payment page of the invoice, and the itemised page will show the variable energy pricing you would have been charged depending on the wholesale market cost at the time of usage. The difference is the discount you receive with the cost for this usage being applied at the net price of 8c/kWh (plus applicable lines or network charges and GST). 

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