Here's how it works

Notify us

As soon as you start planning to sell your home call our transfer team and let us know.

We'll handle the paperwork

We’ll provide you with a simple transfer agreement for both buyer and seller to sign.

It's official

Once the home sale closes, the new homeowner will receive a welcome email and phone call from us. They’re part of the solarcity family now, so we’re here to answer questions if anything comes up after the transfer process is complete.

FAQs for buyers

How does solarZero® work?

solarZero® covers 100% of your home's electricity and can save you thousands of dollars over time. It delivers cleaner, cheaper power by teaming up solar energy with grid electricity. There are no capital costs for the technology. You simply pay a low fixed monthly fee for our solarZero® energy services. Along with our personal energy advice and the state-of-the-art home management system we’ll help make your home smarter and more energy efficient.

Is the solarZero® agreement transfer process difficult?

No. Transferring a solarZero® agreement is as simple for new homebuyers as signing up for any other service.

What are the benefits of buying a home powered by solarZero®?

solarcity is New Zealand’s leading solar energy services company. With more than 35 years experience we’ve installed solar on more Kiwi homes than anyone else. With solarZero® there are not costs for the panels, optional battery or the energy management system. We own and manage that technology for you. That includes monitoring, repairs, necessary upgrades. solarZero® delivers cleaner, cheaper power that can save you thousands of dollars over time.

How will I be billed?

You will receive one monthly bill with two parts - one for solarZero® energy services, which is fixed for 20 years, and one for your grid power costs at exclusive low rates. solarZero® is designed to be lower than grid power alone and can save money for years to come.

Do I get the same guarantees as the original owner?

Absolutely. When you purchase a home powered by solarZero®, you get all of the benefits of working with New Zealand’s leading solar energy services company. We guarantee our equipment and production levels for the full term of the solarZero® agreement.

Who should I contact with questions?

Call our transfer team on 0800 11 66 55.

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FAQs for sellers

What is solarcity’s success rate for agreement transfers?

When solarcity customers sell their homes, we usually transfer the solarZero® agreement to the new homeowner. In a small number of cases our customers elect to relocate the solar system to their new home.

What are my options if I decide to sell my home?

When selling a home powered by solarZero®, you have three options. No matter which you choose we are here to make sure the process is smooth and simple. Transfer your agreement. By signing a transfer agreement, you can pass on your solarZero® agreement and monthly payments to the new homeowner. Pre-pay your agreement. Use the profits of selling your home to provide the new homeowner with energy services at no cost for the rest of the 20-year agreement. The system stays with the home and the new owner will only have to pay for grid power. Move the system to your new home. You can keep your agreement going by relocating the panels to your new home. There will be a small fee to move the system.

How do I get the process started?

If you’re considering selling your home, give our transfer team a call on 0800 11 66 55. We’re here to make sure it all goes smoothly.

Can solarcity prevent my home from selling?

Absolutely not. We’ll work closely with you to find the best option for your solarZero® agreement.

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Here's how it works

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We'll handle the paperwork

It's official

FAQs for buyers

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FAQs for sellers

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