We’re developing ways to better serve people researching solar and solarZero on our website…

We'd love to get your thoughts on how the website is working today, and use some of your feedback to influence our design. Basically, we want to see what we can do to make our website more helpful for people like you.

If you’re interested and have 45 minutes to chat (we promise to keep the time!) please submit your details below - we’ll follow up with you to figure out the best way for us to connect. Your time will be compensated for with a $100 PrezzyCard.

Thanks for helping us create better experiences so we can continue building the Grid for Good.

*Please note we are looking to speak to website visitors who are not existing solarcity customers. Read full terms & conditions here.

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solarcity User Research – Terms and Conditions

  • The purpose of these visitor interviews is to better understand how to service people researching solar or solarZero. For this reason, we will not be considering existing customers as interview candidates. If you are an existing customer and would like to partake in user research, please click here to email us
  • Depending on interest levels, we may not be able to interview all candidates immediately. We will, however, keep your registration of interested on file to be considered for future sessions if you are not interviewed shortly after you register interest.
  • The interviews will be conducted either in Newmarket, Auckland at the solarcity offices, or online via Google Hangouts. Please consider this when choosing whether or not you’d like to register your interest.
  • There will be no other users in your interview - you will be working directly with 1-3 solarcity staff members.
  • You will be provided with parking on-site if you visit us at our offices.
  • You will receive a $100 PrezzyCard to compensate you for your time. There will be no additional remuneration for travel time etc.
  • Your interview will be audio-recorded and may be shared internally within solarcity - it will NOT be shared outside of solarcity.
  • We may take your suggestions from the interview and use these to drive our future website experiences.
  • We will not use your submitted details for anything else, other than requesting if you’d like to partake in user research sessions.