Terms of use

Solarcity New Zealand Limited (Company Number: 2147325) ("we" or "our") welcomes you to our User Interface (UI) available at solarzero.solarcity.co.nz and official solarZero smartphone applications. Please read these terms of use carefully and accept them before you start to use the UI.

1. Reliance on information posted & disclaimer

The material and information contained in our UI is provided for general information purposes only and does not constitute legal or professional advice and should not be relied upon as such.

We do not accept responsibility for any loss which may arise from accessing or reliance on the information on UI and to the fullest extent permitted by the laws of New Zealand, we exclude all liability for loss or damages whether direct, indirect, consequential or otherwise arising from the use of this UI.

2. Information about us

We are a company registered in New Zealand. Our registered office is located at: Level 1, 190 Trafalgar Street, Nelson, New Zealand.

3. Intellectual property rights

The content, material and/or applications displayed on our UI and/or website(s) including, without limitation, all materials, editorial materials, information, graphs, photographs, illustrations, artworks, drawings, other graphic materials, names, logos, trademarks and all intellectual property in our UI is all protected by copyright and trademark laws and treaties around the world. All such rights are reserved.

You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate any content, materials and/or applications without our prior written consent. If you print off, copy or download any part of our UI in breach of these terms of use, your right to use our UI will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Save for above, we do not grant any licence or right in, or assign all or any part of, the intellectual property rights in the content, materials and/or applications associated with the UI and/or website(s).

4. Our liability

The material displayed on our UI is provided without any guarantees, conditions of warranties as to its accuracy. To the maximum extent permitted by law, we, and third parties connected to us, hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

To the maximum extent permitted by law, we exclude completely any and all libaility for any direct, indirect or consequential loss or damage incurred by any user in connection with our UI or in connection with the use, inability to use, or results of the use of our UI and any materials posted on it, including without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether tort (including negligence), breach of contract or otherwise, even if foreseeable.

Where the law implies a warranty into these terms of use which may not lawfully be excluded, our liability for breach of such warranty shall be limited at our option to any of the following.

a. In the case of goods, to anyone it determines of the following: replacement of the goods or the supply of equivalent goods; repair of the goods; payment of the cost of replacing the goods; or acquiring equilvalent goods; or payment of the cost of having the goods repaired; and

b. In the case of the services, to either supplying the services again or payment of the cost of having the services supplied again.

5. Information about you and your visits to our UI 

We collect personal information from you, including information about your:

  • name
  • contact information
  • location
  • interactions with us
  • billing or purchase information

We collect your personal information in order to:

  • provide products and services to our customers

Beside our staff, we share this information with:

  • Pulse Utility for billing purposes; and
  • Carbon Track who host our solarZero app

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please email us at info@solarcity.co.nz or call us on 0800 11 66 55.

6. Viruses, hacking and other offences

You must not misuse our UI by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our UI, the server on which our UI is stored or any other server computer or database connected to a UI.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our UI or to your downloading of any material posted on it, or on any other site linked to it by third party affiliates.

7. Links from our UI

Where our UI contains links to other third party sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our UI, we advise you to check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

8. Jurisdiction and applicable law

These UI terms of use are governed by and construed in accordance with the laws of New Zealand. In the event that a dispute arises you agree to submit to the non-exclusive jurisdiction of the courts of New Zealand.

9. Trademarks

solarZero and solarcity are registered trademarks and any unauthorised reproduction, adaptation or modification thereof shall constitute trademark infringement.

10. Your concerns

If you have any concerns about material which appears on our UI, please contact us at info@solarcity.co.nz

All product and application related information on our UI should be viewed as guidelines and for information purposes only. An engineer or accredited installer should be consulted prior to installing or using any of our products or information on such proudcts. We do not accept liability for damages arising from the use of any of our products or information on such products, nor do we guarantee specific results, effects, benefits or improvement from using any of our products or information on such products.